Calor Gas Recall

Thanks to an article on the technical pages of the April edition of the Caravan Club magazine, I checked my 6kg Calorlite cylinders recently and discovered that both of them needed to be returned to Calor under a recall scheme! The recall covers all cylinders from 2008 to 2011 inclusive unless they have a hole stamped into the metal ring round the top. Details can be found on Calor's website. I enquired about returning the cylinders in my nearest Calor stockist only to be told that I would not immediately get replacements, in fact it could take some weeks. Since both cylinders were affected, this would have left me without gas for some considerable time and may have impacted on my summer holiday. Fortunately I phoned Calor before handing in the cylinders. They told me that, if the stockist has full replacements, I should be given them. Back to the stockist I went, armed with this information. I still had to fight to get their last two full cylinders as replacements for the recalled ones but they gave in after a phone call to Calor. I now have two full cylinders instead of one nearly empty and one full, at no cost to myself! Happy camper!